Refund and Returns Policy
Effective Date: December 5, 2024

At CarePariz, we are committed to providing high-quality electronics and excellent customer service. If you are not fully satisfied with your purchase, we’re here to assist you with a straightforward refund and return process.

1. Eligibility for Returns

You can request a return within 30 days of receiving your item if:

  • The item is unused, in its original condition, and includes all packaging and accessories.
  • Proof of purchase (receipt or invoice) is provided.
  • The item is defective or damaged upon delivery.

2. Non-Returnable Items

Certain products are not eligible for return, including:

  • Items marked as “Final Sale.”
  • Customized or personalized products.
  • Products damaged due to misuse, neglect, or unauthorized alterations.

3. Return Process

  1. Contact our customer support team via Hotline: (913) 755-3356 or email us at info@carepariz.net to initiate the return.
  2. Provide your order details, proof of purchase, and reason for the return.
  3. Our team will guide you through the return shipping process.

Note: Return shipping costs are the customer’s responsibility unless the return is due to a defective or damaged product.

4. Refund Policy

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7-10 business days to the original payment method.

5. Exchanges

We only replace items if they are defective or damaged. For an exchange, please contact our support team.

6. Cancellation Policy

Orders can be canceled for a full refund if the request is made before shipment. Once shipped, the standard return policy applies.

7. Contact Us

If you have any questions or concerns about our Refund and Returns Policy, feel free to reach out: